Recent Announcements

• Registration is now open for the September 2019 Hawaii Statewide Assessment Program (HSAP) training. Please click the button on the right-hand side of the Smarter Balanced home page to access the online registration form, or click here to access the form directly. Full information about the training can be found in the official HIDOE announcement memo here.

  Added June 14, 2019

• The Hawaii Statewide Assessment Program, School Year 2019–2020 testing window dates are now available. Full information about the testing windows can be found in the official HIDOE announcement memo available here and also posted on the Hawaii DOE Memos resources page.

  Added June 7, 2019

• Per the May 2, 2018 memo from OITS, the Remedy ticketing system has been replaced with the ServiceNow system for Information Technology support. Test and technology coordinators experiencing problems related to network connectivity should submit a ServiceNow ticket at help.hidoe.org, or call the IT Help Desk at 564-6000, neighbor islands may call 8-1-808-692-7250 (HATS). ServiceNow user guidelines, FAQs, and a link to submit tickets are available on the staff Intranet https://intranet.hawaiipublicschools.org/offices/oits/stsb in the “Instructional” area and from the Knowledge Base area in ServiceNow. Other testing issues not related to the network should continue to be escalated to the AIR Help Desk.

  Added May 24, 2018

• REMINDER: Operating systems that become available but do not appear on the Supported Browsers page on the portal are not supported. Do not upgrade to new operating systems on computers that will be used to administer online assessments without ensuring the updates meet the required specifications.

  Added January 27, 2016
• View archived announcements