Recent Announcements

• Per the May 2, 2018 memo from OITS, the Remedy ticketing system has been replaced with the ServiceNow system for Information Technology support. Test and technology coordinators experiencing problems related to network connectivity should submit a ServiceNow ticket at help.hidoe.org, or call the IT Help Desk at 564-6000, neighbor islands may call 8-1-808-692-7250 (HATS). ServiceNow user guidelines, FAQs, and a link to submit tickets are available on the staff Intranet https://intranet.hawaiipublicschools.org/offices/oits/stsb in the “Instructional” area and from the Knowledge Base area in ServiceNow. Other testing issues not related to the network should continue to be escalated to the AIR Help Desk.

  Added May 24, 2018

• THSS will be offline for scheduled maintenance on Saturday, May 19 at 12:01 AM through Sunday, May 20 at 11:59 PM HST.

  Added May 1, 2018

• The Assessment Section will be conducting school site visits during the statewide assessment testing windows this spring to observe test administrations. School Test Coordinators and Test Administrators may find additional information about these site visits in the official HIDOE announcement memo here.

  Added April 20, 2018

• Registration is now open for the 2018-19 Hawaii Common Core Item Authoring Training. Please click the button on the right-hand side of the Smarter Balanced home page to access the online registration form, or click here to access the form directly. Full information about the training can be found in the official HIDOE announcement memo here.

  Added April 16, 2018

• The TIDE system has added the “Discrepancy Resolution System” (DRS) feature in the “Data Management” dropdown to help users identify non-participated students at their schools. Users should use this feature to enter the applicable “Reasons for Non-Participation (non-participation code)” for each student and test. Once every student on this list generated in the DRS has a non-participation code, there should be no names left to view. To access the DRS, select the "Data Management" dropdown and then click "Discrepancy Resolution." For additional information on how to use the DRS, please refer to the HSAP TIDE User Guide 2017-2018.

  Added April 16, 2018
• View archived announcements